It is critically important to understand all the fine print of an extended warranty policy before making a purchase. Please see below for an extensive list of Frequently Asked Questions regarding Volkswagen warranties, car maintenance and car care.
Extended Warranty Questions
Q.1 What is an extended warranty?
Extended warranty is common name for an extended service plan offered by a 3rd party provider. The plan pays for repairs in the event that plan-covered car parts break down.
Q.2 Is there a difference between an extended warranty and an extended service plan?
Extended warranty is commonly used description of an extended service plan offered by a 3rd party provider. If you were to purchase an extended warranty from a non-manufacturer - you would technically be buying an extended service plan. If you were to purchase an extended warranty from a manufacturer - would you truly be buying an extension to your original warranty.
Q.3 Is it worth buying an extended warranty if I still have the original manufacturer's warranty on the car?
The answer is a firm yes. Many car parts (especially high-end Volkswagen electronics) may not be covered under the original warranty. An extended warranty plans helps fill the gaps in coverage and also delivers additional benefits such as 24/7 Roadside Assistance and more. For complete details, please see different Volkswagen extended warranty options.
Q.4 How much does an extended warranty for Volkswagen cost?
We offer 2 basic extended warranty plans. From there, benefits and features can be added, removed or customized to fit your practical needs and budget. The best way to get the most accurate cost information, please fill out a free warranty quote request form.
Q.5 How does an extended warranty work?
The process is very simple. You get a toll-free 800 number after you purchase a policy. If your vehicle breaks down, you call the number and report the problem. The car gets towed (towing is covered by the extended warranty) to a repair mechanic of your choice and, upon authorization of repair work, extended warranty provider pays the shop for the repairs right away (parts and labor included!). If the repairs take too long - extended warranty also covers the cost of a car rental while your Volkswagen is worked on.
Q.6 Is there a limit to how many claims I can file?
No. You can file an unlimited number of claims.
Q.7 What's not included in the extended warranty coverage?
It depends on what what extended warranty plan you decide to go with. The best way to get a better understanding of coverage is by contacting on our our representative vie a free extended warranty quote request form.
Q.8 Do I get coverage right away upon extended warranty purchase?
No. In most extended warranty plans you have to first go through a grace period of 30-90 days and 1000 miles. Talk to an extended warranty specialist to get the details.
Q.9 Is there an out of pocket expensive for me if I have to file a claim?
Terms of extended warranty plans may vary. Usually, there is a $100 deductible per claim regardless of the amount of the claim.
Q.10 Is extended warranty a good investment?
Absolutely. Extended warranty for your Volkswagen is a smart protection against expensive repair bills that you may otherwise have to pay in the future.
Maintenance & Care Questions
Q.1 How do I figure out when and how to maintain my Volkswagen?
Many car owners simply do not know how to properly maintain their vehicle. Such ignorance may later backfire as the vehicle that has not been properly maintained may have a lower resale value and may break down more frequently. Take a look at the maintenance schedule to learn about how and when your vehicle may require service.
Q.2 How can I check if there was a recall(s) for my Volkswagen model?
Please visit our Volkswagen recalls section and pick your model to see if your vehicle has been recalled.